Three-Sixty Bridge over Lake Austin

Austin

(512) 346-2229

Client Testimonials

(What are my neighbors saying about you?)

Whispering Word of MouthFor years, Mom's Best Friend has been providing exceptional service to families across Austin. Our goal is to meet each of our family's unique needs, and we gauge our success by the satisfaction of our clients. 

Your caregiver was wonderful! She approached my child right away talking to him and interacting. She was very nice and asked all the right questions that made me confident that she knows what she is doing. She left written feedback about how they spent their time together. This was delightful to see, and it showed me she cared about spending time with my son for the few hours she was with him. She was great! I highly recommend her to anyone! I will definitely ask for her next time I need a sitter! Mom's Best Friend is a great and trustworthy service!
--Alicia Kelly, Sitter Client

We had a fabulous vacation thanks to your sitter. She exceeded our expectations. Her fun, energetic attitude got the kids interested in her immediately. Her maturity showed in the way she tended to the house -- she jumped in wherever cleaning or straightening up needed to be done. Overall, I think you have a star sitter!
--Melissa Moriarty, Sitter Service Client

Mom's Best Friend worked hard to meet my needs in a time crunch. The customer service was high quality - this is a rarity nowadays. Every staff member was friendly, professional and knowledgeable.
--Patsy Snider, Nanny Client

"I just wanted you to know that the sitter worked out well yesterday and we've asked her to sit for us for a couple hours tomorrow night as well. Thank you so much for what you do to make our lives easier. We will be back in the next couple of months, so we will be NEEDING you!"
--Kalani Meffe, Resort Sitter Client

MBF is a lifesaver for families with “no family” in the area. Many, many thanks for all that you do!!
--Kim Neil, Sitter Service Client

I was very pleased with the permanent placement experience. My Placement Manager was very responsive, and worked very quickly to find nannies to interview. She was very open about the process.
--Juliet Davis, Nanny Client

Jenny was great with my son. She did great activities with him and he really liked her and looked forward to her coming.
--Jennifer Despins, Sitter Service Client

I have had tremendous success working with MBF. The company is top notch and they helped me and my family find the very best nanny we could ever ask for! We feel so fortunate to have MBF looking out for us and for our young son.
--Christine Haas, Nanny Client

The girls that you sent to us to work at the church yesterday were absolutely OUTSTANDING! I really appreciated all the hard work that they put into it and I thank you for continually having wonderful nannies at your agency. Thank you for your “lifesaving” agency….I know I always can depend on you!
--Kim Levell, Church Sitter Client

I appreciate the people you have been able to send to help out over the last two years. Your agency has been an amazing resource and my contact with you has always been professional. It is one resource that I have in my pocket, that I can always depend on.
--Beth S., Sitter Service Client

Janis and I travel quite often, rotating between three residences. We needed someone to maintain our primary residence and to maintain our primary residence and oversee the maintenance and readiness of the other two. We called MBF and reviewed our requirements/wishes. Within one week MBF had four resumes for our review. Our first interview with Paul was our last. Paul has become an integral part of our life, as well as “almost like family.”

Thank you MBF for alleviating all of the “hassels” from our schedules. Janis and I don’t know how we survived without the assistance of someone like Paul the past thirty years.
--Doug Maund, Household Manager Client

Thanks so much for all of your help arranging the sitters for last weekend. They were both great and our kids had so much fun with them. Thank you!
--Julie Cordua, Resort Sitter Client

I selected MBF because of their well-documented, thorough process, attention to detail and speed. MBF should be commended for it's excellent communication and guidance throughout the process.
--Dana Brown, Executive Housekeeper Client

You all have done a great job and I refer you to many of my friends. Keep up the good work!
--Eloise T, Sitter Service Client

I chose Mom’s Best Friend because of their professionalism and knowledge. They provided very good communication and responsiveness.
-- Elizabeth Bradfield, Nanny Client

I am a professor at Rice University, and I’ve been fortunate to get help from MBF through Rice’s agreement with Work Options Group.  I have a 19 month old toddler who just started daycare last August, and we often need backup help when Alexander catches a cold or fever, or when our daycare is closed for holidays.

I have been very happy with all of the caregivers that MBF has provided.  I wanted to let you know that I was particularly pleased with Cecilia, who looked after Alexander while my husband and I were at the office this week.  She was prompt and cheerful, and she carefully followed a long list of instructions and requests that I left for her (I’m a bit neurotic about that!)  Alexander had a runny nose, low-grade fever, and cough during the week, and Cecilia took special care to keep him comfortable.  She even helped us get rid of a rash on his face that developed after we let too much moisture build up under his pacifier.  What pleased me the most is that not only was Alexander cheerful when we came home, but he remained cheerful the rest of the evening.  Often when we leave Alexander with a caregiver, he is quite fussy for the rest of the day.  Cecilia even taught Alexander some new games and new words.  What more could a worried working mother want?  Cecilia is wonderfully gifted with children.  Thank you for sending her to us.
--Vivian H, Corporate Backup Care Client

 April was very intuitive with children. Practically perfect in every way!
--Vince H, Sitter Service Client

"When Nathan was 2 months old, I called MBF out of sheer desperation. He had severe reflux, hadn't slept for more than 2 hours straight since birth, his nights were awful and I had come down with a severe respiratory infection, which made breathing and resting next to impossible. It was a holiday weekend and I called after hours, but MBF was still able to line up a wonderful night nanny to come that very night, and allow me to get some much needed sleep with total peace of mind. We loved Robyn so much that we ended up using her until Nathan's reflux went away. Having night help during that period made our lives so much better!"
- Gina, Night Nanny Client

We have had tremendous success working with MBF – they are prompt, professional and found exactly what we needed in a Household Manager. Now we can spend time doing the things that we enjoy doing, rather than the things we must do to keep our household running smoothly.
--Gary and Elizabeth Petersen, Household Manager Client

Your service is wonderfully easy to use and gives me peace of mind that I'm getting quality help. Thank you!
--Wendy N, Sitter Service Client

Mom’s Best Friend should be commended for their professionalism, attention to detail, and their desire to please clients by making a good match between the nanny and client.
--Eleanor Petty, Nanny Client

My husband and I arrived at the hotel late on Friday evening with a request for Saturday evening. Not only was everything set up within 20 minutes, but we had a terrific match for our kids! Alyssa is a great reflection on your agency.
--Kristin A, Resort Sitter Client

We chose MBF because I felt a warm feeling in communicating with my placement counselor. She explained everything to me in great detail and in a professional manner.
--Kate S, Nanny Client

I contracted MBF Agency to coordinate four Corporate Special Events for our Edward Jones regional meetings. I was impressed with MBF Agency's level of professionalism, timely response, and expertise in Special Events for Children. The feedback I received from several Edward Jones clients showed extreme satisfaction with MBF Agency's highly trained and attentive caregivers. In addition, the children had a wonderful time! I would highly recommend MBF Agency for customized Special Events for Children.
--Kelly B., Maritz Travel, Corporate Special Event Client

After researching 5+ agencies, we chose Mom's Best Friend because the staff was highly professional and the response time was incredible.
--Janet F, Nanny Client

Hayley hit the ground running as soon as she walked in the door. She also came prepared with age-appropriate activities -- very impressive care provider.
--Kimberly T, Sitter Service Client

Thank you for the prompt service - you can't plan when your children are going to be ill and it sure helps that you are prompt with setting up services to care for them. I am very thankful also that you take the time (was very obvious to me) to find such caring individuals.
--Kim S, Corporate Backup Care Client

We chose MBF because of the professional attitude of the staff, professional guidelines for nannies, ease of screening, and for the ability to try temporary sitters.
--Rachel A, Nanny Client

I can't express all the gratitude that I have to your services - they are wonderful. I didn't know again until the last minute that my daughter would be needing to stay home another day because she was ill. Thank you again for your wonderful services and caring people. It really means a lot and is comforting to know that your child is being taken care of by good, safe individuals.
--Stacy T, Corporate Backup Care Client

MBF has allowed me the convenience to enjoy my new baby by offering the Nanny Manager Service.
 --Treva H, Sitter Service Client

Our nanny was a perfect match to our son's needs. Our expectations definitely were exceeded.
--Mary Lou F, Nanny Client

You make my needs feel important! My children have had so many happy memorable moments with your nannies.
--Vanessa L, Sitter Service Client

I have used three nannies for sick children and all of them have been truly great!
--Theresa A, Corporate Backup Care Client

All the nannies sent were professional, courteous, warm and friendly.
--Yael O, Sitter Service Client

We chose MBF because of the professionalism from my placement counselor and the fact that she cared and truly understood my need for just the right person to keep my children while I am unavailable to them.
 --Stephanie T, Nanny Client

Sheryl is great! Professional, mature and fun with the kids!
--Margaret L, Sitter Service Client

A difficult situation was eased by MBF - thank you!!
--Kristen C, Corporate Backup Care Client

I liked the "group treatment". There were more than enough to handle the children. Our kids got lots of fun attention.
--Jeanne L., Special Event Client

My kids adored Lisa. They are already asking when she can come back! We're very pleased.
--Amelia H, Sitter Service Client

MBF was patient and understanding when I first called. I felt assured of their nannies' experience and dependability. I would highly recommend you!
--Kara S, Sitter Service Client

MBF should be commended for its response time to requests and availability.
--Derek A, Nanny Client

The sitter was great. She really interacted well with my son. They played board games, hide and seek, and much more. I was very pleased with her service. Thanks so much! It really eased my mind knowing I could leave my child in very capable hands and feel comfortable doing so. I appreciate your time helping me in a time of need.
--Angie Jones-Gray, Sitter Service Client